Introduction
lagoon-quest is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, and any other information you voluntarily provide when submitting inquiries through our contact forms.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths.
- Communication Data: Records of correspondence if you contact us, including the content of messages and our responses.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the services you request
- To send you information about our services that may be of interest to you
- To improve our website and services based on usage patterns
- To comply with legal obligations and protect our legitimate interests
- To administer and protect our business and website
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements
- When required by law or to respond to legal process
- To protect our rights, property, or safety, or that of our users or others
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Your Rights
Under data protection law, you have rights including:
- Right of Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
Data Security
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission over the Internet or information storage technology can be guaranteed to be completely secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security measures.
Third-Party Links
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 47 Chancery Lane, London, WC2A 1PL, United Kingdom