Cookie Policy

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience. Cookies allow websites to remember your preferences and recognise you on subsequent visits.

How We Use Cookies

lagoon-quest uses cookies for the following purposes:

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic features such as page navigation and access to secure areas. The website cannot function correctly without these cookies.
• Preference Cookies: These cookies allow our website to remember choices you make, such as your cookie consent preference, to provide a more personalised experience.
• Analytics Cookies: We use analytics cookies to understand how visitors interact with our website. This helps us improve our website's functionality and content.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for you to browse the website and use its features. Without these cookies, services you have asked for cannot be provided.

• cookieConsent: Stores your cookie consent preference. Duration: 1 year. Type: localStorage.

Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

• selectedService: Temporarily stores service selection when submitting inquiry forms. Duration: Session. Type: sessionStorage.

Third-Party Cookies

Some cookies on our website are placed by third parties. These third-party cookies may track your browsing activity across different websites. We have limited control over these cookies. Below are the types of third-party services that may place cookies:

• Analytics Services: To help us understand how visitors use our website.
• Content Delivery Networks: To efficiently deliver website resources such as images and fonts.

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Settings → Privacy & Security → Cookies
• Safari: Preferences → Privacy → Cookies
• Microsoft Edge: Settings → Cookies and Site Permissions

Our Cookie Banner

When you first visit our website, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preference at any time by clearing your browser's localStorage and revisiting our website.

Opting Out

If you choose to decline cookies, some features of our website may not function as intended. Essential cookies that are necessary for the website to operate cannot be disabled.

Cookie Retention

The length of time a cookie remains on your device depends on whether it is a "persistent" or "session" cookie:

• Session Cookies: These are temporary and are deleted when you close your browser.
• Persistent Cookies: These remain on your device for a set period or until you delete them manually.

Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. Our website respects these signals where technically feasible.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this page for the latest information on our cookie practices.

Contact Us

If you have any questions about our use of cookies, please contact us:

Email: [email protected]
Address: 47 Chancery Lane, London, WC2A 1PL, United Kingdom